EPFO has taken a significant step forward in its efforts to enhance member services by increasing the auto-settlement limit for advance claims from existing ₹1 lakh to ₹5 lakhs. This move will help lakhs of EPFO members receive funds faster, especially in times of urgent need.
EPFO had first introduced auto-settlement of advance claims during the COVID-19 pandemic to provide quick financial assistance to members. Since then the facility has been extended to cover advance claims for illness, education, marriage, and housing purposes. These claims are processed automatically by the system without any human involvement, ensuring quick turnaround and transparency.
This step is part of EPFO’s broader push to improve service delivery by using technology. Reaffirming the government’s commitment to enhance ease of access for EPFO members, it is underscored that the organization will continue to leverage technology and process simplification to ensure a seamless and efficient service experience. These reforms have not only accelerated the claim settlement process but have also contributed to minimizing member grievances, further enhancing ease of living for the member.
