WhatsApp Chatbot Integration with MY Bharat Portal

In a progressive move to enhance digital engagement and streamline access to services for India’s Youth, the Ministry of Youth Affairs and Sports has launched WhatsApp integration with the MY Bharat portal. The WhatsApp chatbot is now live on the MY Bharat Portal and also accessible directly via WhatsApp, offering users a more seamless, real-time, and user-friendly way to interact with the platform. This release includes core features for all registered MY Bharat users, allowing them to explore Experiential Learning Programs, Volunteering Opportunities, CV creation, Mentorship, Organization Joining/creation, report any issues and access MyBharat Support. To start the session in WhatsApp chatbot, individual need to send a message ‘Hi’ to 7289001515 number. Individual login identity shall be identified through OTP and session shall be established.

In upcoming releases many new features will be introduced like In-app Registrations, Notifications with downloads, Media Uploads for event participation, Reminders and Follow-up, Profile / Task Completion etc. In addition to transactional services, the chatbot can be used to send automated reminders, deliver certificates, other resource documents, and share compliance alerts. It will also broadcast campaign content, event highlights, updates on government schemes, best practices, and tool kits to keep youth informed and actively involved.

Key Benefits to Youth:

Convenient access to MY Bharat services through WhatsApp
Faster onboarding, Event Participation, and Application tracking
Real-time updates and reminders
Easy issue reporting and support resolution
Regular broadcasts on opportunities, schemes, and best practices
A familiar, mobile-first interface to stay connected with national programs

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