“Niveshak Shivir” for bringing Investor Services Closer to the People

In a continued effort to strengthen investor empowerment and streamline grievance redressal, the Investor Education and Protection Fund Authority (IEPFA)—under the Ministry of Corporate Affairs—successfully organised a “Niveshak Shivir” in Jaipur on 6 December 2025. The event marked another milestone in IEPFA’s nationwide outreach initiative aimed at simplifying investor services and facilitating the resolution of long-pending financial claims.

A Strong Turnout and Impactful Engagement

The Jaipur edition of the Niveshak Shivir drew over 301 investors and claimants from the city and surrounding regions. Their enthusiastic participation underscored a growing public interest in reclaiming unclaimed dividends, shares, and other financial benefits that often remain inaccessible due to outdated records or procedural complexities.

Senior officials from IEPFA, the Securities and Exchange Board of India (SEBI), Market Infrastructure Institutions (MIIs) and Registrar and Transfer Agents (RTAs) were present to guide and facilitate these interactions. For many participants, this camp offered their first opportunity to directly engage with authorities and company representatives without intermediaries.

A One-Stop Solution for Investor Grievances

A key highlight of the Shivir was its single-window facilitation model, allowing participants to address a wide range of investor-related concerns at one venue. The camp focused on:

  • Unclaimed dividends and shares pending for 6–7 years
  • On-the-spot KYC updates and nomination corrections
  • Assistance for pending IEPFA claim applications
  • Direct interaction with companies and RTAs for faster resolution

Dedicated kiosks were set up by stakeholder companies and RTAs to provide personalised guidance. This helped investors navigate documentation requirements, complete essential forms, and understand the status of their pending claims—all in real-time.

Enhancing Transparency and Trust

The Jaipur Shivir is part of a series of similar camps recently held in Pune, Hyderabad, and Amritsar. Each edition reflects IEPFA’s commitment to bringing investor services closer to citizens and making financial systems more accessible, transparent, and user-friendly.

Events such as these help reduce delays that often plague traditional grievance channels. What might otherwise take months is resolved in a matter of hours, thanks to direct handholding by experts. The Jaipur participants widely appreciated this efficiency, highlighting the positive impact of such ground-level interventions.

A Step Toward a More Investor-Centric Ecosystem

The Niveshak Shivir initiative aligns with IEPFA’s long-term vision of building an informed and empowered investor community. By focusing on cities with large volumes of unclaimed investments, IEPFA ensures that its efforts reach those who need support the most.

These outreach programmes not only address pending investor concerns but also help in promoting financial literacy, encouraging responsible investing, and strengthening public trust in regulatory systems.

About IEPFA

Established under the Ministry of Corporate Affairs, the Investor Education and Protection Fund Authority works to safeguard investor interests through awareness initiatives, education campaigns, and efficient claim redressal mechanisms. Over the years, IEPFA has fostered numerous collaborations to empower citizens and enhance transparency in India’s financial ecosystem.

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