The Press Information Bureau has issued a press release on the workshop in Guwahati, Assam held by the Department of Consumer Affairs. This workshop was held on 2nd December 2022. The release reiterates that the Centre intends to achieve target of having 750 price monitoring centres by March 31, 2023.
The Centre is making efforts to control prices of essential commodities through its Price Monitoring Division. In this manner, it seeks to keep a check on inflation.
The whole eco system of consumer protection is made robust and responsible throight three verticals:
- infrastructure of commissions,
- human resource in consumer commissions and
- use of technology.
It has also stated that the Secretary Department of Consumer Affairs will provide its complete support to all State and District Commissions for having necessary infrastructure. As per the present policy, 50% of funds will be from the State government and 50% will be funded by Central Government. This is intended to be effective for the functioning of consumer commissions.
There is also a system for online filing of consumer complaints through e daakhil. The department has recently finalised a format/template for the consumer to file a complaint which comprise of standard fields.
The press release also draws attention to the launch of BIS standard IS 1900/2022 on fake reviews. E-commerce companies need to adhere to these standards within their policy of generating and publishing reviews on their platform.
