The Ministry of Electronics & IT vide press release dated 28.02.2023 has launched the Grievance Appellate Committee (GAC) as per Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. The intermediaries can file an appeal with the GACs within a period of 30 days from the date of receipt of communication from the intermediary’s Grievance Officer.
This Committee will subsequently endeavour to address the user’s appeal within a period of 30 days. The GAC platform can be accessed on the following link: https://www.gac.gov.in.
