The Employees’ State Insurance Corporation (ESIC) has announced through a scrolling note/news update on its official website that the OTP-based two-factor authentication (2FA) feature for employer logins has been temporarily suspended.
Background
ESIC had earlier implemented OTP-based two-factor authentication to enhance the security and verification process for employer access on its online portal. The system required employers to authenticate their login using a One-Time Password (OTP) sent to their registered mobile number or email ID.
However, following user feedback and reported difficulties in OTP delivery and accessibility, ESIC has decided to temporarily disable this feature.
Key Details
- Feature Affected: OTP-based two-factor authentication (2FA)
- Applies To: Employer login on ESIC website
- Status: Temporarily suspended
- Reason: To address operational and accessibility challenges
Impact
Employers can continue to access their ESIC accounts using their existing User ID and Password without the OTP requirement until further notice. This temporary measure aims to ensure smooth access and uninterrupted online services while the system is reviewed for improvements.
Next Steps
ESIC is expected to reintroduce enhanced authentication measures once the technical issues are resolved, ensuring both security and ease of access for registered employers.