The Central KYC Records Registry (CKYCRR) has announced new measures to make the digital Know Your Customer (KYC) process more accessible for differently abled persons. The changes aim to simplify data entry and ensure inclusivity in compliance processes for financial institutions and reporting entities.
This follows the earlier communication CKYC/2025/11 dated August 21, 2025, and the system update released on September 30, 2025.
♿ Objective of the Notification
The CKYCRR initiative seeks to enhance digital accessibility and user convenience for individuals with disabilities during the KYC registration process.
The new framework ensures that financial entities can capture and record disability-related details in a more flexible and user-friendly manner, reducing compliance burdens while maintaining inclusivity.
🧾 Key Changes in CKYCRR System
Based on the feedback received from reporting entities, the following modifications are being implemented in the CKYCRR data fields related to differently abled persons:
| S. No. | Field Name | Existing System | Proposed System |
| 1 | Differently Abled Status | Mandatory | Mandatory |
| 2 | Type of Impairment | Mandatory if Differently Abled = “Yes” | Optional – to be provided only if available |
| 3 | Percentage of Impairment | Mandatory | Optional |
| 4 | UDID Number (Unique Disability ID) | Mandatory | Optional |
Under the new system, only the Differently Abled Status remains mandatory, while other related fields are optional. This adjustment aims to simplify the registration process for customers and ensure seamless compliance for reporting entities.
🗓️ Implementation Timeline
- Testing Environment Release: November 5, 2025 (post 8:00 PM)
- Go-Live Date: November 14, 2025 (from 8:00 PM onwards)
All registered entities are instructed to update their internal systems accordingly before the go-live date to ensure smooth transition and continued KYC processing.
📞 Helpdesk Support
Entities requiring clarification or technical assistance can reach the CKYCRR helpdesk through the following channels:
- Email: helpdesk@ckycindia.in
- Phone: 022-61102592 / 022-50623300
💡 Significance of the Update
The move reflects CKYCRR’s commitment to:
- Promoting inclusive digital compliance frameworks.
- Enhancing ease of doing business for financial institutions.
- Supporting the rights and convenience of differently abled individuals during KYC verification.
- Aligning with the Government of India’s accessibility and inclusion initiatives under the Sugamya Bharat Abhiyan (Accessible India Campaign).
✅ Conclusion
With this update, the Central KYC Records Registry takes a progressive step toward making the digital KYC process more inclusive and adaptable. The relaxations in data requirements will ensure that differently abled individuals can complete their KYC formalities with greater ease and dignity, while institutions maintain compliance with regulatory standards